eTrove is a natural evolution in client appreciation, taking advantage of the omnipresence of smartphones and the boundless flexibility of hand-held applications. No more cards, tokens, or stamps: eTrove sits on your customer’s smartphone; it’s your office-branded, customized app. Use the dynamic administrative portal to build customized appreciation promotions that make sense for you, your staff, your clients, and your business.
Staff love the simple “scan and go” action for granting points to client smartphones along with the ability to handle redemptions and rewards right there at the desk. Everyone shares in the positivity and appreciation of the moment – no delays or disappointment. Administrators and front line staff can even distribute discretionary points to increase customer satisfaction and create moments of appreciation in difficult service situations.