IMPLEMENTING eTROVE FOR YOUR OFFICE
eTrove is an mobile marketing tool for medical practices that nurtures relationships with patients by rewarding their engagement and referrals.
You get your own custom branded app for patients to download from app stores, packed with your valuable contact information, social media feeds, and patient engagement tools. As a practice, you see results – in more new patients and more frequent visits for all of the products and services you offer.
eTrove is the only mobile loyalty and rewards platform you can tailor to your office for real, measurable improvements on referrals, retention, and revenue. All this – without additional work for front office staff. Here’s how it works:
step one
DISCOVER
eTrove works with you to design the app with your branding and launch rewards programs. This might include smart “check in,” “likes on Facebook,” and “refer now” features that allow patients to earn points for different rewards you offer.
step two
CONFIGURE
eTrove gets back to work to finalize the details of your app and prepare it Apple App Store and Google Play. Soon you are ready to launch a program for your patients.
step three
LAUNCH
eTrove helps you send out e-mail communications to all of your patients as an invite to download your new app. We also provide custom materials for you to post around the office to get patients engaged.
step four
REPORT
The eTrove platform shows results for you and your patients. Patients have fun in the app, making referrals and watching the points climb. They can then redeem for their favorite prizes and gift cards.
patients scan to earn points
Promotions are limited only by your creativity. Try “it’s your birthday,” or reward patients for Yelp or Google reviews. When a patient qualifies for promotion points, they scan using their app and the points are awarded automatically.
patients scan to redeem prizes
If they’ve earned enough points, they can choose a prize from your personal inventory – choose nationally recognized brands or cross-promote with businesses in your area. You get to choose how many points each prize is worth.
gifts are exchanged right on site!
Keep all the positive energy in your office – patients receive their rewards in-office, instead of waiting weeks for them to arrive in the mail.